 
CyclingLove.com A BicyclingHub.com company 642 SE Stark St. Portland, OR 97214 Toll Free 888-817-8060 Phone 503-234-9898 customerservice@cyclinglove.com
We Love to Make you Smile
CyclingLove.com’s ardor and passion for all matters bike-related extends to the way we do business. We’re not looking for an incendiary short-term affair, but rather a long-term relationship with our customers built on the same tenants of every successful match: trust, mutual respect, and shared affection (in this case, for the bike and all the joys it brings us). Our exceptional customer service, personalized advice and recommendations from our cycling clothing experts, and hassle-free returns and exchanges policy makes it all easy like Sunday morning.
Questions? Concerns? Need help finding that perfect piece of clothing? Give us a shout toll-free at 888-817-8060. Love letters, fan mail and “Dear Johns” can be sent to customerservice@cyclinglove.com. We’ll be happy to answer your questions—unless, of course, we’re out riding. If that’s the case, we’ll pick up and get back to you…as soon as we come to a full and complete stop.
How to Place an Order
Browse Products:
Find items by using one of several different searching methods on our site. On the top of each page are tabs which show our main product categories. Our Search Box will help fine-tune your search by combining different several attributes or the product you are searching for. You can type the catalog item number, product name, or a description of what you're looking for into the search box.
Once you've found what you are looking for, click on the item's name or picture to see more information.
Selecting Your Items:
Add Items to Your Shopping Cart
We provide a handy online shopping cart to gather items for purchase. Simply click the "Order" button located next to the item you'd like to purchase. You'll also see the catalog item # to the left. Each item will remain in your cart until you remove or purchase it. View items in your cart at any time by selecting the "View Cart" icon at the top of each page.
Changing Item Quantities in Your Shopping Cart
If you wish to buy multiple quantities of an item you have placed in your Shopping Cart, merely change the number in the "Qty" box. Be sure to click the "Update" button to see your new subtotal.
Deleting Items in Your Cart
To delete an item in your Shopping Cart, click the word "Remove" that appears to the right of each item in your Shopping Cart.
Check Out
When you are ready to send us your order, select the "Shopping Cart Icon" icon which is located at the top of each page. Review the contents of your cart, then click on "Checkout". This will take you through a simple step-by-step process to complete your order.
Order By Phone:
We encourage you to order from our web site using our safe and secure shopping cart. If you would like to place an order by phone, have questions about our products, or need help with your order, our Product Specialists are available Monday - Friday 9:00am - 5:00pm Pacific Time.
We accept Visa, MasterCard, Discover, and American Express
Call us toll-free in the U.S. and Canada: (888) 817-8060
International: 503-234-9898
Order By Mail:
Printable Order Form
We recommend that you check to see if an item is available before sending an order. Mail your completed order form to us with your payment (check or money order, in U.S. funds). Please note that orders paid by personal or business check may be held until funds clear your bank. Be sure to complete the order form in its entirety, including your complete name, address, and phone number.
Mail your order and payment to:
Internet Order Dept.
CyclingLove.com
642 SE Stark St.
Portland OR 97214
Order By Fax:
Printable Order Form
We accept Visa, MasterCard, Discover, and American Express. Fax your order to 1-503-296-2669 anytime!
Shipping
Typically, most items ship from our Portland location within 24 hours of placing your order provided items are in stock. We will attempt to contact you if items are out of stock or no longer available. If we need to use more than one shipment to complete your order, you will only be charged for the first shipment.
Large, heavy, or orders containing multiple items may require additional shipping. We will contact you by phone or email before charging additional shipping.
US Shipping Rates
Standard USPS Priority Mail (2-3 Days)
Includes: Continental US, Alaska, Hawaii, AP-APO/FPO, AE-APO/FPO, Guam, Virgin Islands, Micronesia, Marshall Islands, Marianna Islands, and Puerto Rico.
| Sub-Total | Shipping Cost |
| $0 to $9.99 | $4.99 |
| $10.00 - $24.99 | $5.50 |
| $25.00 - $69.00 | $5.99 |
| $70.00 and up | Free Shipping |
UPS 2-Day Service (Continental US Only)
| Sub-Total | Shipping Cost |
| $0.00 - $69.99 | $16.99 |
| $70.00 - $149.99 | $19.99 |
| $150.00 - $249.99 | $22.99 |
| $250.00 and up | $25.99 |
UPS Next Day Service (Continental US Only)
| Sub-Total | Shipping Cost |
| $0.00 - $69.99 | $25.99 |
| $70.00 - $149.00 | $35.99 |
| $150.00 - $249.00 | $40.99 |
| $250.00 and up | $45.99 |
International Shipping rates
Includes every country served by Global Priority Mail. We may be able to ship to other countries, but at higher shipping rates. We will contact you if we need to charge more for shipping.
| Sub-Total | Shipping Cost |
| $0 to $29.99 | $10.99 |
| $30.00 - $69.99 | $14.99 |
| $70.00 - $99.00 | $9.99 |
| $100.00 - $199.00 | $16.99 |
| $200.00 and up | $19.99 |
Shipping to South Africa (Global Express Only,) Greece, Greenland, and Spain
| Sub-Total | Shipping Cost |
| $0 to $29.99 | $16.99 |
| $30.00 - $69.99 | $20.99 |
| $70.00 - $99.00 | $24.99 |
| $100.00 - $199.00 | $28.99 |
| $200.00 and up | $32.99 |
Sales Taxes
No sales taxes will be charged regardless of what state you live in!
Return Policy
Read our updated return policy and download our return/exchange form.
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Our Customers Say ... "Great prices, great service, fast shipping, no problems, would recommend to anyone..." -Eric, MD Cyclinglove provided excellent service. The bike jersey and T-shirts arrived within two days of purchase, with no charge on shipping. The merchandise was excellent quality, and the website easy to navigate. -Kim, CA "This is the first time I've bought from Cyclinglove. I'm very impressed by the customer service, $price and delivery. They emailed me throughout the transaction up to the completion. I will definately recommend Cyclinglove.com to my cycling friends anytime!!!" -John, NJ
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